Develop co-pilots to assist your customers in solving problems, providing answers to frequent queries and directing them to additional resources.
Facilitates access to relevant information for your employees, such as company policies, procedures or work tools, improving operational efficiency.
Create co-pilots who interact with users to get feedback on products or services, helping you better understand the needs of their audiences.
We help you identify specific use cases for your business.
Develop co-pilots to assist your customers in solving problems, providing answers to frequent queries and directing them to additional resources.
Facilitates access to relevant information for your employees, such as company policies, procedures or work tools, improving operational efficiency.
Create co-pilots who interact with users to get feedback on products or services, helping you better understand the needs of their audiences.
We help you identify specific use cases for your business.
Discover how to transform your business processes with Copilot Studio
In this on-demand webinar, Georgina Punsoda and Claudia Casas, Dynamics 365 and Power Platform Experts Softeng, show in a demo how to create custom wizards by audience, departments or teams, with Microsoft Copilot Studio.
Do you have a project in mind? Let's talk!
We accompany you to maximize the full potential of Copilot Studio. Leave us your details and we will contact you to tell you how we can move forward together.
Frequently asked questions about Copilot Studio
Can Copilot Studio be used to create agents in multiple languages?
Yes, Copilot Studio supports the creation of multilingual copilots in its classic mode. On the other hand, the list of secondary languages is very limited if we want to use the generative AI capabilities.
We recommend that you contact our experts who will quickly resolve all your queries with your needs in mind. Select your availability here.
How are copilot permissions to systems and data controlled?
Custom copilot permissions are configured from each data source such as SharePoint, OneDrive, Dataverse and Graph connectors, and the wizards or agents respect those permissions once the wizard authentication has been correctly configured.
We recommend you to contact our experts who will quickly solve all your queries taking into account your needs. Select your availability here.
What is the difference between Copilots and Agents?
Microsoft has announced that the bots created in Copilot Studio will now be called agents. This name change reflects that these assistants will be able to perform complex tasks under our direction.
We recommend that you contact our experts who will quickly resolve all your queries with your needs in mind. Select your availability here.
What options are available to customize the copilot user interface?
Although Copilot Studio focuses on creating conversational assistants, it is possible to customize the chat in a simple way using CSS and Javascript.
However, it is also possible to make more complex customizations with Bot Framework Chat, but that requires advanced development skills.
We recommend you to contact our experts who will quickly solve all your queries taking into account your needs. Select your availability here.
Can Copilot Studio custom wizards be integrated into other websites and apps?
Copilot Studio by default allows us to integrate its wizards in an agile way in different applications and websites. The range is quite wide, just take a look at the “Channels” section of your bot in Copilot Studio to see the different options, including Teams, Slack, Facebook, among others.
In addition, these assistants can also be integrated with Customer Engagement type applications, such as Customer Service, Salesforce, ServiceNow, to delegate assistance to a real agent.
We recommend that you contact our experts who will quickly resolve all your queries with your needs in mind. Select your availability here.
Why Softeng?
We are one of the most qualified Microsoft partners in Europe, specialists in digitalization and cybersecurity, with more than 25 years of experience and directly recognized by Microsoft:
“Softeng is a partner focused on the customer and technology that continually challenges us to innovate to provide greater value. Its level of expertise is among the highest in Europe”, Alberto Granados, President of Microsoft Spain.
Our mission is to accompany our customers by maximizing the power
of the Microsoft cloud to drive digital innovation with security
and intelligence, offering the advice and guidance of an elite team of
experts with proprietary methodologies and solutions.
Find out how we can help you. Select your availability here.
Frequently asked questions about Copilot Studio
Can Copilot Studio be used to create agents in multiple languages?
Yes, Copilot Studio supports the creation of multilingual copilots in its classic mode. On the other hand, the list of secondary languages is very limited if we want to use the generative AI capabilities.
We recommend that you contact our experts who will quickly resolve all your queries with your needs in mind. Select your availability here.
How are copilot permissions to systems and data controlled?
Custom copilot permissions are configured from each data source such as SharePoint, OneDrive, Dataverse and Graph connectors, and the wizards or agents respect those permissions once the wizard authentication has been correctly configured.
We recommend you to contact our experts who will quickly solve all your queries taking into account your needs. Select your availability here.
What is the difference between Copilots and Agents?
Microsoft has announced that the bots created in Copilot Studio will now be called agents. This name change reflects that these assistants will be able to perform complex tasks under our direction.
We recommend that you contact our experts who will quickly resolve all your queries with your needs in mind. Select your availability here.
What options are available to customize the copilot user interface?
Although Copilot Studio focuses on creating conversational assistants, it is possible to customize the chat in a simple way using CSS and Javascript.
However, it is also possible to make more complex customizations with Bot Framework Chat, but that requires advanced development skills.
We recommend you to contact our experts who will quickly solve all your queries taking into account your needs. Select your availability here.
Can Copilot Studio custom wizards be integrated into other websites and apps?
Copilot Studio by default allows us to integrate its wizards in an agile way in different applications and websites. The range is quite wide, just take a look at the “Channels” section of your bot in Copilot Studio to see the different options, including Teams, Slack, Facebook, among others.
In addition, these assistants can also be integrated with Customer Engagement type applications, such as Customer Service, Salesforce, ServiceNow, to delegate assistance to a real agent.
We recommend that you contact our experts who will quickly resolve all your queries with your needs in mind. Select your availability here.
Why Softeng?
We are one of the most qualified Microsoft partners in Europe, specialists in digitalization and cybersecurity, with more than 25 years of experience and directly recognized by Microsoft:
“Softeng is a partner focused on the customer and technology that continually challenges us to innovate to provide greater value. Its level of expertise is among the highest in Europe”, Alberto Granados, President of Microsoft Spain.
Our mission is to accompany our customers by maximizing the power
of the Microsoft cloud to drive digital innovation with security
and intelligence, offering the advice and guidance of an elite team of
experts with proprietary methodologies and solutions.
Find out how we can help you. Select your availability here.
Let's talk!
