It is increasingly necessary to maintain contact through multiple channels, both among partners and with customers, suppliers, partners and collaborators; We are accustomed to it, sometimes, almost more in the personal plane than in the professional one.
In fact, on many occasions we have moved to the professional level tools designed for the consumer market that make us give up certain benefits present in other alternatives. We talk about WhatsApp, for example, which was finally encrypted not too long ago and has many shortcomings for professional use.
New mobile devices, both tablet and smartphone, and the availability of communications with really reasonable transfer rates and competitive prices allow us to not only check email at any time and from anywhere, or access important corporate documentation , but Also hold conversations and even videoconferences in multiplatform and multi-device scenarios.
The solutions of collaboration, communication and voice have undergone great changes of a time to this part. Not long ago, it was necessary to have different suppliers , who provided us with independent solutions and suffered from a great virtue: integration among all of them.
And another important factor was price : having unified communications with a certain quality meant investing in hardware, software, and services that triggered the cost of ownership (TCO) of any solution .
The multiplatform nature of certain solutions and the attractive current mobile tariffs favor the flexibility of work teams and achieve total mobility . At Softeng we are committed to communication and collaboration solutions based on Microsoft technologies , because they have a proven leadership position.
You just have to look at Gartner’s latest magic quadrant about Unified Communications.
Skype Business Voice Services
Skype Empresarial has reached a level of maturity that allows us to speak both online and over the phone and to make videoconferences and presentations with a very high quality.
Skype Meeting Broadcast provides new communication options for large audiences (customer and employee events). This service allows you to hold a meeting over the internet for a maximum of 10,000 attendees who can join from anywhere and from any device, and interact in the meeting.
Skype Cloud PBX allows you to replace an existing traditional PBX system (eliminating associated costs) with a set of cloud services that integrate directly with local telephone operators, are delivered directly from Office 365 and are closely integrated into the experience Of productivity in the cloud of other Microsoft services.
The Microsoft RTC Call Service allows users to call traditional business phone numbers with Skype Enterprise, as well as allowing businesses to purchase phone numbers and call plans as part of their Office 365 subscription. Fast provisioning by getting, assigning and using new phone numbers in minutes for people in multiple locations. And all this without needing new telephone lines or equipment installation, managing it from a single point : the administration portal of Office 365 .
Microsoft provides the collection of technologies for communication and the most complete collaboration in the cloud, and at Softeng we can advise you to simplify the management of your communications. You’ll be surprised to see how far you can go.
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