Virtual Assistants and Chatbots

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Responds quickly to the needs of your clients and employees

Asistentes Virtuales y Chatbots

We support you throughout the life cycle of creating sophisticated chatbots and virtual assistants, powered by AI, to optimize conversational processes, improve the experience of your clients and employees, and solve the problem of slow human chains.

This is all done by achieving greater efficiency, obtaining more information, and enabling business teams to focus on higher value processes.


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    Empowers teams to embed smart chatbots into data-connected business processes centrally, securely and at scale.

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    Drives digital innovation to maximize engagement with clients and employees and optimizes business processes.

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    Measures the impact in real time and obtains valuable information from users that can be turned into business insights.

Find out how we help you
  • < 30

    days for implementation of any solution.

  • 74,6%

    cases resolved without the need for referral to Microsoft.

  • < 1%

    average turnover of our team of experts.


What our clients think

  • "We bet on Softeng not only because of the proven experience in Azure IaaS but above all, because it is a software engineering that knew how to give us the best solution: a PaaS environment."
    Eduard Martínez
    CIO MediaMarkt
  • “Softeng combines professionalism with a great human team, close and committed to customer service. We have been working with them for several years and they have always known how to listen to us and offer a quick response to our needs.”
    Mariano Bañon
    IT Manager at SELLBYTEL
  • "Thanks to Softeng's own CSP Portal, we have the autonomy, control and flexibility to effectively manage and optimize the use of our subscriptions, with the support of its team of experts who help us get the most out of the solutions in the Microsoft cloud. For example, through smart dashboards with real-time indicators and recommendations to improve the company's security status. Without forgetting its events that are very entertaining and with a practical approach.”
    José Manuel Campos
    IT Manager at Alfa Consulting
  • "At Sampol we came from a tour of different providers acquiring Microsoft 365 licenses at a good price, but without any added value. Instead, in Softeng we have found a partner that proactively helps us get the most out of our subscriptions thanks to its great tools and a close and expert team in the Microsoft cloud.”
    Carles Casteràs
    IT Manager at Sampol

Get to know other solutions

Why choose Softeng?

We have more than 12 years of experience in the Microsoft cloud that endorse us as the specialist ally in maximizing its power, investing more than 2 million euros a year in R&D to offer you our own solutions, so that you advance with security in your business objectives.

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